ICS.AI is one of the UK’s leading AI transformation partners, specialising in public sector modernisation and organisational change. Through its award-winning SMART: AI Transformation Programme, ICS.AI combines strategy, governance, workforce transformation, an AI Target Operating Model (AI TOM), and a unified AI platform into a single accountable programme - helping organisations move from isolated AI experimentation to measurable operational and financial outcomes.

Trusted by councils, universities, and public sector organisations nationwide, ICS.AI has supported more than 11 million real-world AI interactions across frontline services, workforce productivity, and back-office operations. Customers include Derby City Council, which identified more than £12 million in savings across the authority, alongside Renfrewshire Council, Cheshire East Council, and other organisations delivering large-scale AI-enabled transformation.

For councils preparing for Local Government Reorganisation (LGR), the SMART: LGR Accelerator helps establish the operational, financial, and service baseline required for a safe, legal, and financially viable authority at vesting day - accelerating readiness in as little as 16 to 24 weeks.

ICS.AI underpins every engagement with ethical governance, measurable value realisation, and a guaranteed minimum £5 million savings opportunity for a medium-sized authority - setting a new benchmark for responsible AI transformation in public services.