Thursday 26 June 2025 | The Kia Oval, London
Thursday 26 June 2025 | The Kia Oval, London
The LGC Digital Futures programme features the Digital Leadership stage: where we will host keynote presentations, panel discussions and fireside chats.
There will also be 2 satellite stages: Digital Innovation stage: for sharing case studies and best practice and how they made the experience easier for residents and Digital Challenges: roundtables working on challenges and presenting outcomes.
The programme is shown below and if you are interested in contributing to it, please contact Bhavya Singh at bhavya.singh@emap.com
Digital Leadership Stage
The main stage will tackle the wicked issues and provide insight to enable the senior leadership team to lead their organisation into the digital age.
Digital Innovation Stage
On this stage aimed at service, operational and community leads, the key focus will be on sharing best practice, and how digital innovation has made a difference to residents' experience.
Digital Challenges Stage
This fully immersive stage will enable you to work collaboratively with your peers in a safe environment on a common challenge:
09:15 – 09:45
Registration & Networking
09:45 – 09:50
Chair’s Opening Remarks
Chair: Sarah Calkin , editor, Local Government Chronicle
09:50 – 10:20
Opening keynote: Defining the digital future of government
Confirmed speaker:
Milan Bogunovic , Programme Director, Digital Planning Programme, Ministry of Housing, Communities and Local Government (MHCLG)
Chair: Sarah Calkin , editor, Local Government Chronicle
10:20 – 11:00
Panel Discussion: Mapping the long-term vision and digital transformation plan
Confirmed speakers:
Kit Collingwood
, Assistant Director, Digital and Customer Services,
Greenwich RBC
Rob Huntington
, Chief Executive,
Rossendale Council
Steve Hughes
, Assistant Director of Strategy and Performance,
Oldham Council
Alex Luck
, Programme Director - National Digital Twin Programme,
Dept for Business and Trade
Chair: Sarah Calkin , editor, Local Government Chronicle
11:00 – 11:30
Morning refreshments and networking break
11:30 - 12:15
Panel Discussion – Future funding of digital transformation
11:30 – 12:15
Build or buy: crafting the best approach
Building a business case in times of financial crisis
Confirmed speakers:
Rehana Ramesh
, Acting Director, Customer Services, Digital and Data,
Hackney LBC
Philip Gregory , Director of Finance & Commercial Services Sheffield City Council
Ade Marques , Assistant Director Digital and IT - Directorate of Resources, Reading BC
Hardyal Dhindsa , Cabinet Member for Digital and Organizational Transformation, Derby City Council
Kathryn Rees , Executive Director for Corporate and Support Services, Stockport MBC
Chair: Martin George , deputy editor, Local Government Chronicle
Panel Discussion – Focusing on user-centric and accessible services
11:30 – 12:15
Resident-centric approaches; digital accessibility and inclusivity: adopting user experiences like those provided by leading tech companies where interactions are quick, digital, and convenient.
Confirmed speakers:
Fran Lautman
, Head of Customer and Digital Experience,
Oldham MBC
Lizzie Barton , Director for Customer, Resident & Business Services, Lichfield DC
Tim Pearse , Head of Insight and Innovation, LB Barking and Dagenham
Luke Piper , Lead User Researcher, Royal Borough of Kingston upon Thames Council
Chair: Kirsty Weakley , head of content, Local Government Chronicle
Interactive round tables working on service design challenges and innovative solutions
11:30 – 12:15
(Morning session)
Technology as a driver for positive change
Steve Roud, Chief Officer Digital & Technology, Aberdeen City Council
Leading digital transformation in adult social care and health
Sarah Spence , Adult Social Care Strategic Digital Commissioner, Kingston Council LBC
Chair: Sarah Calkin , editor, Local Government Chronicle
12:15 - 12:35
Case study
12:15 – 12:35
Chair:
Case study
12:15 – 12:35
Chair:
Session summary and outcomes
12:15 – 12:35
Confirmed speakers:
Steve Roud, Chief Officer Digital & Technology, Aberdeen City Council
Sarah Spence , Adult Social Care Strategic Digital Commissioner, Kingston Council LBC
Chair: Sarah Calkin , editor, Local Government Chronicle
12:35 - 13:35
Lunch and networking break
13:35-14:25
Case study: Behind the spend: unpacking Local Gov's tech procurement in 2025
13:35-13:45
Synopsis: Local Government is spending billions on buying digital and tech services - but where’s it all going? Join Tussell for a data-driven dive into the market landscape today, revealing:
Confirmed speaker:
Lorna Ingwell , Research Manager, Tussell
Panel Discussion: Partnerships and procurement- working better together
13:45-14:25
Confirmed speakers:
Heather Cover-Kus, , Head of Programmes: Central Government, Teck UK
Holly Rae , Assistant Director of Strategy, Transformation and Digital, Stockport Council
Gurdeep Singh Aulakh , Head of Technology Systems and Services, Dudley Council
Marta Pocztowska , Chief Digital Officer, Thurrock Council
Chair: Sarah Calkin , editor, Local Government Chronicle
Automation and AI: practical examples
13:35-14:25
The case studies will present achievable and transferrable automation solutions within the following areas:
Confirmed speakers/case studies
Case study: Transforming Frontline Services: Harnessing Process Modelling and Simulation for Technology-Enabled Innovation
Ade Bamigboye , Chief Technology Officer, Royal Borough of Kensington & Chelsea
Beau Stanford-Francis , Executive Director of Environment and Neighbourhoods, Royal Borough of Kensington & Chelsea
Case study: Supporting the Provider Market Team use of RITA in care homes
Diane Moore , Project Coordinator Supporting the Provider Market, Durham
Case study: Apprenticeship project
Donna Nolan , Chief Executive, Watford
Chair: Martin George , deputy editor, Local Government Chronicle
Interactive round tables working on service design challenges and innovative solutions
13:35-14:25
(Afternoon session)
AI and cybersecurity threats and solutions
Sarah Williams , Head of Customer Experience and Digital, Westminster City Council
Planning Services: Streamlining Applications
Sadie East , Director of Communications, Insight and Innovation Partnerships, Brent LBC
Transforming the resident experience (aging population)
Lizzie Barton, Director for Customer, Resident & Business Services, Lichfield DC
Joan Tharm , Digital Manager, Lichfield DC
Chair: Kirsty Weakley , head of content, Local Government Chronicle
14:25-14:45
Case study
14:25-14:45
Chair:
Case study
14:25-14:45
Chair:
Session summary and outcomes
14:25-14:45
Confirmed speakers:
Sarah Williams , Head of Customer Experience and Digital, Westminster City Council
Sadie East , Director of Communications, Insight and Innovation Partnerships, Brent LBC
Lizzie Barton, Director for Customer, Resident & Business Services, Lichfield DC
Chair: Kirsty Weakley , head of content, Local Government Chronicle
14:45-15:15
Networking break
15:15-15:55
Panel discussion: Establishing sector-wide coordination and knowledge sharing
Confirmed speakers:
Eddie Copeland
, Director,
LOTI
Greg Campbell
, Director Policy & Transformation,
Brentwood BC & Rochford DC
Pam Smith
, Chief Executive,
Newcastle City Council
Graham Farrant
, Chief Executive,
BCP Council
Chair: Sarah Calkin , editor, Local Government Chronicle
15:55-16:25
Closing keynote: Learning from other sectors: banking, healthcare (NHS), education, private tech and open-source communities for scalable solutions.
Chair: Sarah Calkin , editor, Local Government Chronicle
16:25-16:30
Chair’s Closing Remarks
Chair: Sarah Calkin , editor, Local Government Chronicle